KK Gift Mall

Questions & Answers



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This page will answer questions that some have already asked. 
 Should you have another question, please E-mail your question and I will try to answer it for you.


1)  How long will it take for me to receive my order?

After your order has been shipped by our supplier, we will send a shipping confirmation email. 
If your order includes several items, they may ship separately and at different times. 
Your order may be delayed if your shipping address is different from your billing address. 
We use this additional time to help ensure the security of your credit information.

Once you have placed your order, please send an email to kathryn@kkspecialties.com with 
the date and time of the order.  This will be used to confirm your order and provides 
KK Gift Mall the email address to send your shipment information.  Also, UPS will be sending you a 
tracking number for your order so this information is very important.

Most items are available to ship in 3 - 5 business days, allowing time to process your order. 
After your order has been processed, in most cases order delivery time is approximately
1 - 2 weeks. However, delivery time can vary from 2 - 6 weeks depending on size, weight and your location. 
All orders are shipped UPS ground. UPS does not offer delivery or shipping on Saturday, Sunday or holidays.

2)   Why is shipping charges so much?

The amount charged for shipping is not solely for shipping.  The amount charged also includes the processing 
fees and handling charges. The way the payment processing is set up, it unfortunately does not give me the 
option to distinguish between the charges. Therefore, a set dollar amount is charged per order. 
KK Gift Mall still picks up part of the total fees per order shipped.

3)  Why do some items require additional freight charge?

Items which are heavy or big, may require additional freight charge.  This is due to the cost of the 
handling, special packing (in some cases) and dimensional size or weight of these items. If this is the case,
 orders will not be placed until all charges are approved. If no additional freight charges are needed, 
the order will be processed as ordered.


4)  How do I know what my shipping cost should be?

From

To

*S&H Charges

$0.01

$99.99

$10.00

$100.00

$199.99

$20.00

$200.00

$299,99

$30.00

$300.00

$399.99

$40.00

$400.00

$499.99

$50.00

*S&H Charges includes the processing fee for your order. 
Should additional shipping be required you will be notified prior to processing the order for your approval.

 

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5) What is the traditional gift given for a 10th year anniversary?  

This one had me looking for answers, I found the answer 
and some others as well.  I hope this helps.

                    
Wedding Anniversary Gifts

Year

Traditional

Modern

1st

Paper

Clock

2nd

Cotton

China

3rd

Leather

Crystal/Glass

4th

Fruit/Flowers

Appliance

5th

Woodenware

Silverware

6th

Candy/Iron

Woodenware

7th

Wool/Copper

Desk Set

8th

Bronze/ Pottery

Linen/Lace

9th

Pottery/Willow

Leather Item

10th

Tin/Aluminum

Diamond Jewelry

11th

Steel

Fashion Jewelry

12th

Silk/Linens

Pearl

13th

Lace

Textiles/Furs

14th

Ivory

Gold Jewelry

15th

Crystal

Watch

20th

China

Platinum

25th

Silver

Silver

30th

Pearls

Diamond Jewelry

35th

Coral

Jade

40th

Ruby

Ruby

50th

Gold

Gold

55th

Emeralds

Emeralds

60th

Diamonds

Diamonds


 6) What are the traditional birthstones?  

This one surprised me completely.  I don’t know why because I have seen these different 
stones throughout the years and just never realized that some months actually have more 
than just one birthstone. After researching, this is the information I found.

                    
Birthstones

Month

Birthstone

January

Garnet

February

Amethyst

March

Aquamarine or Bloodstone

April

White Topaz or Diamond

May

Emerald

June

Pearl, Alexandrite, Rhodalite or Moonstone

July

Ruby

August

Peridot

September

Sapphire

October

Opal or Pink Tourmaline

November

Topaz or Citrine

December

Blue Topaz, Turquoise or Zircon


7) What are the products made of?

Alabastrite
Alabastrite is a product line name for polyresin items. Alabastrite is a stone-based material which can be intricately molded producing great detail, and will allow paint to adhere. These items may be cleaned by dusting, however, they should not be washed with water as they are painted with water soluble paints.
Bone China
White clay with bone ash added. Bone ash content must be at least 25% by U. S. guidelines. Fired at 1800 degrees. The translucent material is finished with a glaze or under glaze (matte). Lighter, stronger, more expensive than porcelain.
Porcelain
Fine ground white clay, molded and fired in an oven for eight hours at 1200 degrees. Finished with a glazed, under glazed, or "bisque" finish. Glazing produces a high gloss; under glaze produces a matte finish. Bisque is a matte finish without glaze. After finishing, the item is "cooked" for six hours at 800 degrees.
Jade Porcelain
Jade porcelain is a type of porcelain made with a finer clay. Usually no glaze or only a colorless glaze will be applied at the final firing to show off the very smooth surface and to preserve the translucency. 
Stoneware
White clay with fine ground stone. Working with stoneware demands great expertise, and is in fact becoming a lost art. Stoneware is safe to use in microwave and conventional ovens.
Patchwork Items
Unique fabric or paper prints are applied to the surface of porcelain, dolomite or polyresin items. After application, 12 layers of lacquer are added and the item is hand polished to a high gloss between each layer.
Cubic Zircon
The most successful simulated diamond. Properties such as refraction, hardness, and specific gravity are remarkably similar to diamonds. Cubic zirconia's are very hard to distinguish from diamonds; sometimes a jewelers loop will be needed to see the difference.
Diamond
Extremely hard, highly refractive colorless or white crystalline of carbon. Diamonds, like all gemstones, are judged in terms of Carats, or weight (different from Karats, as in gold purity).
Gold
The ultimate precious metal. Virtually indestructible, amazingly malleable, doesn't rust or tarnish. Graded by purity; in the U.S. a scale of 24 is used, so 24 Karats (24K) is 100% pure. 18K is 18 parts gold and 6 parts alloy (other metals), and so on. 10K is the legal minimum for Karat-graded gold. The word "Plumb" indicates the exact purity of the piece.
Gemstones
Rubies, sapphires, emeralds and amethysts, often treasured as birthstones, fall under the category of gemstones. Gemstones are priced and graded by Carat weight
Pearl
A smooth, lustrous, variously-colored deposit formed around a grain of sand in the shell of a certain mollusk. Pearls may be formed naturally or "cultured" through an artificial implanting process.
Sterling Silver
To qualify as "sterling" a given piece must be composed of a least 92.5% pure silver.
Hong Tze
To closely emulate a special stone found in China which is known for its deep red color, these items are created using an alabastrite polyresin. Hong Tze pieces are highly polished, further bringing out the intense, deep red color.
Frosted Acrylic
Acrylic items are given the French Lilac process, (used on glass), to achieve the distinctive frosted look. 
Gypsum
Gypsum is a white mineral which is usually used to make Plaster of Paris.
Dolomite
A magnesia-rich, sedimentary rock resembling limestone, dolomite is either gray, pink or white in color.

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